Account
Delete Your Account
You may request deletion of your Family Safety account and the service data described
below at any time. Limited purchase anti-replay and legally required records may remain.
App Family Safety
Package com.speedandzone.app
Last updated August 21, 2026
Option 1 — Delete from the App
The quickest way to delete your account is directly inside the Family Safety app:
- Open the Family Safety app on your device.
- Tap the Profile tab in the bottom navigation bar.
- Scroll down and tap Settings.
- Tap Delete Account.
- Read the confirmation message and tap Confirm Delete.
Your account and deletable service data will be queued for deletion immediately upon confirmation.
Option 2 — Request by Email
If you cannot access the app or prefer to request deletion manually, send an email to our support team:
Please include the following information in your email:
- Subject line: Account Deletion Request
- The email address associated with your Family Safety account
- Your registered display name (if known)
We will process your request within 30 days and send a confirmation once deletion is complete.
What Data Is Deleted
When the deletion workflow completes, it removes the following active-service data from our primary systems:
- Your profile information (name, photo, display name)
- Authentication credentials and linked Google sign-in account
- All location history and movement records
- Safe zone configurations you created
- Circle memberships and group associations
- Emergency alert history
- In-app notification preferences and settings
- Device tokens and push notification registrations
Data That May Be Retained
Certain data may be retained after account deletion for the following reasons:
- Verified purchase anti-replay records: We retain a platform transaction or order reference together with platform, product, verification environment, applied amount, verification time, and the original account identifier. These records prevent the same purchase from being applied to another account and may support billing, fraud-prevention, and legal obligations. They are retained for as long as reasonably necessary for those purposes and applicable legal requirements; they do not contain payment-card details.
- Aggregated analytics: Non-identifiable, aggregated usage data that cannot be linked back to you may be retained indefinitely.
- Backup and provider systems: Deleted data may remain temporarily in protected backups or provider recovery systems until those systems complete their normal rotation and deletion processes.
Effect on Other Members
Important: Deleting your account will remove you from all Circles you belong to.
Other members of those Circles will no longer see your location or receive alerts about you.
Circles you created and administered will be dissolved unless another member is promoted to administrator beforehand.
If you are the only administrator of a Circle, consider transferring ownership or notifying other members before deleting your account.
One-Time Purchases
Family Safety currently offers one-time unlocks or quota top-ups rather than recurring subscriptions. Deleting your account does not automatically refund a completed purchase, and account-bound entitlements or unused quota may be lost. Refund eligibility is determined by Apple App Store or Google Play under the applicable platform policy; we cannot issue platform refunds directly.
Reactivation
Account deletion is permanent and irreversible. Once your account is deleted, it cannot be recovered. You are welcome to create a new account at any time, but previous data, history, circles, and settings cannot be restored.
Contact Us
If you have any questions about account deletion or data removal, please reach out:
We aim to respond to all inquiries within 5 business days.
Family Safety
